FAQs

When will I receive my order?

The order will normally be dispatched by the next working day and delivered within 3-5 working days via DHL. We make every effort to process orders as quickly as possible.

Can I return goods if they don't fit or I don't like them?

Yes, you have 14 days from receipt of the order to return the goods. Please contact us by email at: info@chosenfinesse.at. The amount will be refunded immediately after receipt and inspection of the goods.

Where are the goods produced and shipped?

The goods are produced in Europe and finished or shipped from Austria or our warehouse in Germany.

What payment options do I have in the shop?

You have the option to pay with Apple Pay, Google Pay, Visa and Mastercard, Klarna, Paypal or EPS.